Letting specialist JSM has been nominated for Best Property Management in the Eastern Landlords Association (ELA) Excellence Awards 2012.
Based in Norwich, but with members drawn from across the country, the ELA has almost 1,200 reputable private residential landlord members, offering good quality accommodation.
JSM was nominated for the Property Management Award by one or more ELA members. The award ceremony takes place at the ELA’s Grand Summer Ball on 15th June.
Says JSM’s director, Emma Wells: “We are delighted to have been nominated for this award and are pleased to have the high standard of our property management service recognised. Our high quality service is due to our well-trained, knowledgeable staff, each of whom fulfils their own specialist role – be it in lettings, administration or property management. By creating specialist roles for our staff, we are able to nurture their expertise and passion for what they do and our staff have a genuine willingness to go the extra mile for our clients.”
To achieve a high calibre service, JSM invest heavily in their staff with legal and procedural training to ensure high levels of competence, and run regular competitions to reward excellence in customer service. Many of JSM’s staff have years of experience and draw on this to guide landlords through every step of the letting process – from ensuring they receive the best rental income for their property to making sure all aspects of the law are complied with throughout the tenancy.
Says Emma: “Our dedicated in-house property management teams ensure that our landlords’ tenancies run smoothly from beginning to end, and protect our landlords’ interests at all times.
They have instant access to a wide range of reliable, reasonably priced contractors and always deal promptly with any maintenance or emergency issues that may arise. By remaining 100% focused on lettings – and nothing else – we have been able to excel as truly independent, trustworthy experts with an unparalleled knowledge of the lettings market in East Anglia.
Thank you to the ELA members who nominated us for this award.”
JSM are members of ARLA and the SAFEagent Scheme and have been established for more than 20 years. For advice you can trust on all aspects of renting or letting in East Anglia please contact your local JSM branch:
Lowestoft – 01502 500922
Norwich - 01603 630671
Ipswich – 01473 214441
Woodbridge – 01394 380218